<<ELAP:Architecture Principle>> User-centricity
| Elementtype | : | Principle |
| Element-id | : | Id-51994349-e30c-b9f7-2e63-68041d2added |
| ArchiMate-model | : | Project SDG - PETRA |
| Label | : | <<ELAP:Architecture Principle>> User-centricity |
| Documentatie | : | DEFINITION:
Architecture Principle ABB is a Principle defining the underlying general rules and guidelines for the use and deployment of all IT resources and assets across the enterprise. They reflect a level of consensus among the various elements of the enterprise, and form the basis for making future IT decisions. Source: TOGAF 9.2 The Open Group (https://pubs.opengroup.org/architecture/togaf9-doc/arch/chap20.html#:~:text=Architecture%20Principles%20define%20the%20underlying,for%20making%20future%20IT%20decisions) EXAMPLES: The following implementation is an example on how this specific Architecture Building Block (ABB) can be instantiated as a Solution Building Block (SBB): The European Innovation Partnership on Smart Cities and Communities (EIP SCC) is a stakeholder driven initiative stimulated and supported by the European Commission. The EIP SCC has defined key priority areas which will be addressed including the architecture principle of Capabilities. Capabilities are the center element of the architectures to ensure that a common ground is easy to be found. Source: (https://ec.europa.eu/research/participants/documents/downloadPublic?documentIds=080166e5b9a18c76&appId=PPGMS) |
| ID | : | ABB381 |
| Dct_type | : | eira:ArchitecturePrinciple |
| Eira_body | : | User-centricity refers to putting users’ needs at the centre when determining which public services should be provided and how they should be delivered. Therefore, as far as possible, user needs and requirements should guide the design and development of public services, in accordance with the following expectations: i A multi-channel service delivery approach; ii A single point of contact should be made available to users; iii Users’ feedback should be systematically collected, assessed and used to design new public services and to further improve existing ones. |
| Eira_domain | : | DPS DESIGN |
| Eira_identifier | : | https://joinup.ec.europa.eu/collection/nifo-national-interoperability-framework-observatory/glossary/term/user-centricity |
| Eira_scope | : | B.A. |
| Eira_view | : | Architecture Principle view |
| ArchiMate-views | : | |
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